frequency changes poblems

[iansc]

can anyone tell me why the freeview frequency changes in the Bay of plenty on 8 may have stopped my box receiving any signal.  i used to recieve a good but not perect signal (and best on Prime) but no i get No signal on any channel .  Has the changed frequency got a weaker signal?? or what else s it? how can I fix this or do i have ot buy a second aerial?

I can verify that the issue is not with the box or tv as I get good signal in the lounge but none in a second room/  the second rooom is fed from a splitter adn about 20m of cable.  As I say i used to get adequate but not perfect signal before so what is changed (apart from frequency) and how could i fix it ?

[Freeviewshop Administrator]

can anyone tell me why the freeview frequency changes in the Bay of plenty on 8 may have stopped my box receiving any signal.  i used to recieve a good but not perect signal (and best on Prime) but no i get No signal on any channel .  Has the changed frequency got a weaker signal?? or what else s it? how can I fix this or do i have ot buy a second aerial?

I can verify that the issue is not with the box or tv as I get good signal in the lounge but none in a second room/  the second rooom is fed from a splitter adn about 20m of cable.  As I say i used to get adequate but not perfect signal before so what is changed (apart from frequency) and how could i fix it ?

At different transmission frequencies your aerial system may perform differently, also the signal may propagate differently. It sounds like it may have been just on the margin. Anyway just give us a call so we can work out exactly where you are, what aerial you have, if you have any amplifiers if so what type and then recommend how you can best fix your problem etc. Tel 09-8175105

[Wild Bill]

Hi iansc,

I've just seen your post -(been flatout tuning TVs and fixing problems).

One thing we've come across often since the frequency change is that the TV won't pick up one particular mux during the autotune (although it sounds like your not getting any channels at all!), or people can't watch their VCR or DVD since the change.

The reason is that, in the Waikato and BOP, they are now using channels 32, 34 and 36 off Te Aroha, and a lot of VCRs and some DVDs use 34 or 36 as their output channel. So the two signals are now clashing with each other. - bypass the VCR or DVD and do another scan to see if that's the problem.

The output signal of the VCR or DVD will need to be recalibrated to another channel at least two, and preferably four, away from 32, 34, 36, 40 (Central) or 44 (Maori), then the TV will have to be retuned on the analogue channel if you use an RF channel to watch your VCR. - If you watch the VCR through AV or component then obviously you wont have to retune the TV.

- Hope that helps someone.

Cheers,    WildBill